Spectra QEST offers a hosting service for its software products as an alternative to installation on the customer's internal infrastructure. The system can then be accessed by any computer with access to the internet, from anywhere in the world.
The advantage of this model is that Spectra QEST supports the entire system, and there is only one point of contact for the resolution of any difficulties. In addition, Spectra QEST can automatically update the software when new versions are released. The service also includes daily, weekly and monthly backups.
The managed infrastructure includes:
• Access to servers required to run the software;
• Connection of the servers to the internet;
• Daily, weekly and monthly backup of database(s);
• Installation of regular updates to the latest version of the software; and
• All licensing costs for third party software required to operate the Spectra QEST software over the WAN environment.
The fee for this service depends on the number of concurrent users, and interested parties should contact Spectra QEST sales for a detailed quotation, tailored to their needs.