Spectra QEST offers support to its customers via telephone and e-mail through the Spectra QEST helpdesk and via its online knowledge base (QESTonline).
Telephone and e-mail support can be requested as follows:
Helpdesk Telephone:
Australia: (08) 8360 8999
International: +61 8 8360 8999
USA: +1 888 360 8901 (toll free)
Helpdesk E-mail:
helpdesk@spectraqest.com
QESTonline is available to all customers covered by a maintenance agreement. It contains documentation including user guides, information on upcoming releases, installation guides, support procedure information, and much more. QESTonline can be accessed at online.spectraqest.com.